Tell us what you're trying to do. The right specialist responds within one business day. We don't route through SDRs, and we don't schedule a discovery call to schedule a discovery call.
What can we help with?
A senior architect, not an SDR, reads every submission. Most replies go out within one business day; written assessments take five.
A senior architect confirms receipt and assigns the right specialist for your intent and industry. You get a name and an email reply, not an auto-responder.
Working session scheduled, or the written-assessment intake sent. NDA in place before any environment inventory is reviewed.
For assessments, the written deliverable in your inbox: tailored to your environment, with concrete next steps and your indicative timeline.
Who answers
Integration architectsAn architect, not a sales queueYour message goes to a senior integration architect who has run integration in production, and you hear back within one business day.Still unsure? Call (678) 203-0800.
No. We send written work (assessments, reference architectures, working-session prep) before any sales conversation. If you only want the written deliverable and never want to take a call, that's a valid outcome. Several customers ran two assessments with us before they were ready to schedule a meeting.
30 minutes by default, extendable if useful. We start with the question you brought; the architect maps it to the iQBus patterns that apply, or honestly tells you it's not the right fit. You leave with a written summary and a tailored reference architecture sketch. No slides.
No. Migration assessments, EDI partner audits, FHIR readiness reports and architecture reviews are free. The written deliverable is yours to keep whether or not you proceed with iQBus: share it internally, send it to your auditor, use it to scope vendor RFPs.
Use the documentation portal for product docs. Enterprise support customers have a dedicated channel in their onboarding pack. If you've lost the channel info, email contact@cerebrumcity.com and we'll route you within the hour.
Please don't. Treat the form as suitable for "we run BizTalk, 14 servers, want to talk." If you need to share environment diagrams, system inventories or PHI/PII, we set up a dedicated secure channel after first contact, usually within 24 hours, with an NDA in place.
Yes. We work across multiple time zones. The one-business-day reply window is US Eastern by default, but if you're in the EU or APAC, mention it in the message and the assigned architect will work within your hours.